The Dilemma of a Customer Service Agent of a Bank
The other day a friend of mine, was talking to a contact centre of a reputed bank. Her complaint was, that on making a transaction of a substantial amount, bank did not send a sms notification. The concern was that this amount was for a credit card payment, for the same bank, from which amount […]
Account Management – Simplified
Another word coined in place of Business Development. The key is to however look out for is learning to develop those accounts. Influencing Methods- No, this isn’t about being powerful or being in position, this is getting through to the subconscious mind of the other. Most of our decisions in life, roots from our subconscious, […]