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Testimonials

Shayanti/MindMakeover, has been engaged with us in Training and Development initiatives for Cesc Ltif at Customer Relations. She has rightfully used her expertise of Customer Experience along with business intelligence to help Cesc call center teams to better their performance. She understands business needs, employee learning needs, creates and executes a learning plan as per client needs. Definetely a good fit for Learning and Development Initiatives for Corporates. Here’s wishing her the best for future endeavours

Sujit Paul - CESC Ltd

VP- Customer Experience

We were very happy to engage with Shayanti for a 2 day training session for our reservation and sales team. She tailor made her modules to suit our needs and in a very experiential and interactive way made our team understand many areas of selling. Her training was insightful, thought provoking, extremely engaging and fun. It met our expectation and went beyond!

We wish you all the best Shayanti!

Anisha Ghosal Daiwik Hotels

VP- Marketing

Ms. Shayanti is a very good trainer with respective knowledge towards POSH. She trained more than 70 employees in our organisation with and it was an interactive session and each and everyone of us are satisfied with the training she imparted. I sincerely thank her for such a wonderful session. Hope to work with her more in future

Urmita Ghosh - Delta Plus

EHS, EMS, Compliance. QMS

Your training sessions were very well organized and tailored to meet our specific needs, your approach was very engaging and you managed to keep the entire team involved throughout the sessions the insights that your provided, coupled with your vast knowledge on the subject were remarkable

Abhijit Ghosh- Daiwik Hotels

Strategic Account Specialist

The workshop conducted by Ms Shayanti Roy was very good all our staffs are enjoyed and lots of activities done to the staffs and it created positive energy and self-ability to each and every one who participated in this training, We plan to have some more programs in future. Once again thanks to Ms.Shayanti – Mind makeover

Paul Benjamin - MGM resorts

Training Head

Helping organizations build respectful workplaces, deliver meaningful customer experiences, and develop emotionally intelligent teams.

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